Privacy Policy
Last updated: February 2026
At ModuLink AI (operated by Grandtek ICT Solutions), we take your privacy seriously. This policy explains how we collect, use, and protect your information.
1. Information We Collect
Account Information: Name, email address, and company details when you register.
Usage Data: API call logs, conversation metadata (not content), and analytics data.
Payment Information: Processed securely through third-party payment providers. We do not store credit card details.
2. How We Use Your Information
We use your information to provide and improve our services, communicate with you about your account, ensure security and prevent fraud, and comply with legal obligations.
3. Data Security
We implement industry-standard security measures including:
• AES-256 encryption at rest
• TLS 1.3+ encryption in transit
• Per-client data isolation
• Comprehensive audit logging
• Regular security audits
4. Data Retention
We retain your data for as long as your account is active. You may request deletion of your data at any time by contacting us.
5. Third-Party Services
We integrate with AI providers (OpenAI, Anthropic, Google) to process requests. Data sent to these providers is governed by their respective privacy policies. We minimize data shared with third parties.
6. Your Rights
You have the right to access, correct, or delete your personal data. You may also request data portability or object to processing. Contact us at hello@modulink.ai to exercise these rights.
7. Cookies
We use essential cookies for authentication and session management. Analytics cookies are used only with your consent.
8. Changes
We may update this policy from time to time. We will notify you of significant changes via email or through our platform.
